Email:wb51booboon@yahoo.in :: Mob:- 0-98303-66550 / 0-89618-99221
 

Eastern Heavens Adventure is a truly Indian Organisation,
operates in India and abroad

Quality Process

Building Quality

The emphasis is on quality service, sharing and participation as per the raised expectation of customer. We have accumulated some in-depth experience. Given that these destination can often be frustrating if things do not go the guest's way, even difficult to travel. Many of our guest are surprised just how smoothly things are organised. The ability to make things work efficiently is where our experience really matters. Packages Hotel booking, Vehicle hiring, Package tours, Organizing sightseeing, transfer to destinations, organizing events, excursion with group are some of the event organised by us where our in built quality process works.

Quality through Process Improvement

The basic objective of this company is to provide high quality Options of Packages, Plans and Programs. For us Tourism means creating Satisfaction and raising Expectation among travellers along with sustainable development, conservation and environmental protection and localised cultural & economic development. Our basic plan is to convert it to socially, culturally and economically viable project. The tourism business is fiercely competitive – and needs to continuously improve its standards. Now a days it became apparent that an integrated, industry wide approach with professional outlook to responsible business in tourism is needed and we have put together our moral and ethical conviction with practical action to come up with this concept of Eastern Heavens Adventure. Our strength is to offer High Quality Service with Competitive Price within the class range. We try to observe highest standards of management and promote successful business operations with strong ethical values and absorbing the changing industry dynamics. The team’s in-depth knowledge in tourism together with a disciplined operational procedure helps in conducting rigorous quality checks to ensure zero error hence our packages are extremely sensitive to quality and value additions. We know that long term relationships can produce efficiency and profitability. To build relationships we need to know our capabilities and to be sure to under promise and over deliver what we do. All we do is researching on tourism circuits and options either to present something new or to present the same thing in a different way by means of value addition. Our process of building itineraries are dynamic and hence always always changing.
We are experienced Travel Facilitator / Tour & travel operator / Tour Consultant (Conducted Tour Operator from Kolkata) and design standardised / customised packages for Corporate sector, Family Holidays, Group Excursion, School Excursion. We also arrange for Sight Seeing to new places, home stay, Tea Tour, village tourism, Angling tour, Birding tour, Photographic tour, One day trek from some of the site,temple trek and tour, Cultural tour and have some offbeat site for those who wants something different.

Quality through Costing & Pricing

Group bookings are always cheaper through us. Cheap packages do not mean cheap hotels or vehicles. The hotels are star properties and the vehicles are good but we try to pass on a part of the commission to our guest and hence guest can always book decent star properties. Hotel or Vehicle bookings are known as component booking which we discourage cause if cancelled part of the amount is non refundable as per our refundable policy. Packages can be rescheduled and hotel upgraded on request but always not true as during peak season rooms might not be available. We also offer monsoon packages and off season discount. Please check our website / call up / mail us / meet us to know in detail.

Building Quality through Resource Development

Eastern Heavens shall strive to meet the needs and expectations of our esteemed guests. This shall be achieved through our motivated and proactive family of associated members committed towards innovation and continual improvement with efficient utilization of all resources. Growth through reliable service, followed by total customer satisfaction. We believe in the philosophy that customer service is the only key to success.

Quality through Professionalism

Eastern Heavens is all together a different organization, who operates in the same tourism industry in a different way. We are committed to our business and we do the same in a professional way.

What do our Business means

  • Value for money to customer,
  • Service as per the expectation,
  • Deal with serious tourists,
  • Providing quality tourism service,
  • Exploring offbeat touring spots,
  • Tourism Entertainment keeping on top the social values,
  • Earning profit and maintain growth,
  • Maintaining a reasonable business standard for middle class tourist,
  • Staying in touch and sharing core tourism information with the tourists.

Why Eastern Heavens

  • We do not provide cheap service rather we provide value for money,
  • We set the customer expectation standard in the beginning,
  • We don’t commit that we cannot achieve,
  • Our field executives are young & energetic to provide you prompt service,
  • We are guided by senior experienced professionals,
  • We provide Team Manager for package tour for a reasonably sized group
  • We respect local / regional culture, practice, values, ethics and individual sentiment,
  • We don’t encourage antisocial / antinational activities in our business,
  • We provide core tourism service based on our own experience & research,
  • We research for off bit spots and verify the feasibility to incorporate in packages.
  • We continuously research for process development in our business and hence able to reduce cost with the passage of time.
  • We have an excellent planning and designing facility, sound financial backing, huge database and large number of service provider that help us strengthen our quality standards and ensure satisfaction for our tourist / guest. We boast of a team of experts / advisor who have carved out a special place for themselves in the market with their splendid creations / creativity.
  • Hotels of this region along with the packages are booked by us. We generally offer Standard Packages, Deluxe Packages and Super Deluxe Packages includes the best in class Hotels or Resort of the region.

Our Service

Expert Guides

 

Eastern Heavens offers you the services of the expert, experienced guides. Feel free to write to us any time. We shall get back to you with all required information.

Hotel Reservations

 

We offer hotel bookings directly at the choicest hotels in Nepal, Bhutan, Sikkim, Dooars, Odisha, Ranchi, South Bengal, Jharkhand ......

News & Events

Eastern Heavens announces Dooars Tour Packages Announcement - 1MT > Eastern Heavens announces Doo...


Eastern Heavens announces Weekend Gateway to Chhotanagpur Terrain nnouncement - 1WG > Eastern Heavens announces Wee...

Request a Quote